Overview

This fun, activity-based, half-day session is designed to enable participants to better know, balance and so boost their confidence levels. This isn’t about transforming people; rather, it’s about moving towards a quiet and present confidence in daily life and work.

Training objectives

The aim of this programme is to help participants:

• Explore and accept the fluctuating nature of confidence
• Be able to use simple techniques to boost confidence
• Identify some options for handling tricky situations
• Experience behaving confidently in a safe environment

Audience

This workshop is appropriate for all levels of staff.

Format

This intensive half-day ‘energiser’ session is based on a series of short formal presentations interspersed with practical exercises, giving all participants the opportunity to apply the key principles learnt through a range of activities. The emphasis is very much on experiential learning through fun and creativity.

We recommend a maximum of 8 people per group.

Special features

The flexible half-day format gives clients the option of running just a single session, or two sessions on the same day, or combining it with another ‘energiser’ session (whether for the same or for a different group). Feel free to call us to discuss the permutations.

The expert trainer

To be announced.

Course outline

1. Welcome and introduction

2. What confidence is, where it is, what it looks like and feels like

3. Confidence Balance Wheel: looking at the pattern

4. Pairs activity – exploring stronger and weaker areas on your wheel

5. ‘Shields and Crests’ activity – depicting our own individual resources

6. Assertiveness: rights and responsibilities, behaviour styles, requests, compliments

7. Conflict Styles questionnaire

8. The 5 conflict resolution modes

9. ‘Story Cubes’ activity – improvisation in small groups

10. Some other tips for confidence building

11. Conclusion